Policies

Outline of our various protocols when working with us

Passenger Liability and Release Waiver

All guests and passengers onboard our vessels are required to sign this waiver and participate in a mandatory safety briefing prior to proceeding to sea.

Should you have questions or concerns, please contact us.

  • Weather Policy

    The Captain of the vessel has the ultimate decision regarding whether or not a sailing can proceed based on the weather conditions. Generally, we will not sail if winds exceed 25 kts, waves are larger than 1 metre and in thunder / lightning. Should we cancel an charter due to weather, you’ll be given the opportunity to re-book another time or receive a refund.

  • Passenger Conduct Policy

    We expect our passengers to follow all regulations, the instructions and directions issued by the crew, and treat our crew members and fellow passengers with dignity and respect at all times. Abusive language or behavour directed towards our crew members or other passengers will not be tolerated. The Captain has the sole discretion to terminate a voyage due to passenger behavour without refund.

  • Privacy Policy

    We take your personal information seriously. All contact information and personal details provided to us remains confidential and will not be shared with other businesses or organizations in accordance with the Privacy Act of Canada.

    Details concerning our Privacy Policy for Crowdsourced bathymetry projects can be found here.

  • Drugs and Alcohol Policy

    The consumption of drugs or alcohol onboard our vessels is prohibited.

    Passengers suspected as being under the influence of drugs and alcohol will not be permitted proceed to sea for their own safety. Passenger embarkation onboard is at the sole discretion of the Captain.